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The Nail Superstore - Help Center

<p><span id="isPasted" style="color: rgb(51, 51, 51); font-family: &quot;open sans&quot;, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">At nailsuperstore.com, we respect our customers and understand that you are concerned about privacy. We&apos;ve instituted policies intended to ensure that your personal information is handled safely and responsibly. Read our&#xA0;</span><a href="https://www.nailsuperstore.com/services/legal-privacy-policies.aspx" style="box-sizing: border-box; background: 0px 0px rgb(255, 255, 255); color: rgb(51, 51, 51); text-decoration: none; font-family: &quot;open sans&quot;, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" title="Privacy Policy">Privacy Policy</a><span style="color: rgb(51, 51, 51); font-family: &quot;open sans&quot;, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;for details.</span> </p>

At nailsuperstore.com, we respect our customers and understand that you are concerned about privacy. We've instituted policies intended to ensure that your personal information is handled safely and responsibly. Read our Privacy Policy for details.

How does nailsuperstore.com use my personal information?

My Account

How can I check my Order Status?

When will I receive my order?

Will I get an order confirmation?

Can I make changes to my order after it has been submitted?

How soon should I report any problem with my order?

My Order

I've forgotten my password or user name, how do I get a new one?

How do I receive or unsubscribe from email updates?

How do I return an item?

What are the warranties on your products?

Returns & Warranty

What do we do about concealed damage and/or missing parts?

What do I do about a missing item in my order?

What do I do about an item which I did not order?

Do you charge extra for shipping and handling of oversize or overweight items?

Are delivery times guaranteed?

When will I get my expedited shipping order?

Shipping

Why do I see a double-charge on my credit account for one order?

Why is an item missing from my order?

Billing

How does nailsuperstore.com use my personal information?Updated 3 years ago