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The Nail Superstore - Help Center

<p>Click &#x201C;<a href="https://www.nailsuperstore.com/members/login.aspx" id="isPasted" style="box-sizing: border-box; background: 0px 0px; color: rgb(51, 51, 51); text-decoration: none;">Sign In</a>&#x201D; and click &quot;<a href="https://www.nailsuperstore.com/forgotpassword.aspx" style="box-sizing: border-box; background: 0px 0px; color: rgb(51, 51, 51); text-decoration: none;">Forgotten Password</a>&quot;, we&apos;ll email it to you.<br><br></p>

Click “Sign In” and click "Forgotten Password", we'll email it to you.

I've forgotten my password or user name, how do I get a new one?

My Account

How can I check my Order Status?

When will I receive my order?

Will I get an order confirmation?

Can I make changes to my order after it has been submitted?

How soon should I report any problem with my order?

My Order

How do I receive or unsubscribe from email updates?

How does nailsuperstore.com use my personal information?

How do I return an item?

What are the warranties on your products?

Returns & Warranty

What do we do about concealed damage and/or missing parts?

What do I do about a missing item in my order?

What do I do about an item which I did not order?

Do you charge extra for shipping and handling of oversize or overweight items?

Are delivery times guaranteed?

When will I get my expedited shipping order?

Shipping

Why do I see a double-charge on my credit account for one order?

Why is an item missing from my order?

Billing

I've forgotten my password or user name, how do I get a new one?Updated 2 years ago