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The Nail Superstore - Help Center

<span id="isPasted" style="color: rgb(51, 51, 51); font-family: &quot;open sans&quot;, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Your order tracking number is displayed on your online order history.&#xA0;If your order is delivered by FedEx or UPS, you can track your order online at&#xA0;<a class="fr-strong" href="https://www.fedex.com/en-us/tracking.html" rel="noopener noreferrer" style="box-sizing: border-box; background: 0px 0px rgb(255, 255, 255); color: rgb(51, 51, 51); text-decoration: none; font-family: &quot;open sans&quot;, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank">fedex.com</a> or <a class="fr-green fr-strong" href="https://www.ups.com/track?loc=en_US&amp;requester=ST/" rel="noopener noreferrer" target="_blank">UPS.com</a><span style="color: rgb(51, 51, 51); font-family: &quot;open sans&quot;, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;to see when the items you purchased will be delivered.

Your order tracking number is displayed on your online order history. If your order is delivered by FedEx or UPS, you can track your order online at fedex.com or UPS.com to see when the items you purchased will be delivered.

When will I receive my order?

My Order

How can I check my Order Status?

Will I get an order confirmation?

Can I make changes to my order after it has been submitted?

How soon should I report any problem with my order?

I've forgotten my password or user name, how do I get a new one?

How do I receive or unsubscribe from email updates?

How does nailsuperstore.com use my personal information?

My Account

How do I return an item?

What are the warranties on your products?

Returns & Warranty

What do we do about concealed damage and/or missing parts?

What do I do about a missing item in my order?

What do I do about an item which I did not order?

Do you charge extra for shipping and handling of oversize or overweight items?

Are delivery times guaranteed?

When will I get my expedited shipping order?

Shipping

Why do I see a double-charge on my credit account for one order?

Why is an item missing from my order?

Billing

When will I receive my order?Updated 3 years ago