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The Nail Superstore - Help Center

<span id="isPasted" style="color: rgb(51, 51, 51); font-family: &quot;open sans&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We do our best to ship your order within 1-2 business days for in-stock items and you can check the estimated delivery on your account online on the carrier website. Unless you have chosen a next day or 2nd day delivery option for domestic orders, there is no guarantee that your order will arrive at the estimated date of delivery if you choose the standard or free shipping option. So allow a few extra days to get your order. We may need to contact you about your order so please make sure you give us a direct phone number to avoid delays in processing. Please note: Order are not processed on weekends or during holidays. Also, delivery date cannot be guaranteed on international orders due to customs processing time.

We do our best to ship your order within 1-2 business days for in-stock items and you can check the estimated delivery on your account online on the carrier website. Unless you have chosen a next day or 2nd day delivery option for domestic orders, th

Are delivery times guaranteed?

Shipping

How can I check my Order Status?

When will I receive my order?

Will I get an order confirmation?

Can I make changes to my order after it has been submitted?

How soon should I report any problem with my order?

My Order

I've forgotten my password or user name, how do I get a new one?

How do I receive or unsubscribe from email updates?

How does nailsuperstore.com use my personal information?

My Account

How do I return an item?

What are the warranties on your products?

Returns & Warranty

What do we do about concealed damage and/or missing parts?

What do I do about a missing item in my order?

What do I do about an item which I did not order?

Do you charge extra for shipping and handling of oversize or overweight items?

When will I get my expedited shipping order?

Why do I see a double-charge on my credit account for one order?

Why is an item missing from my order?

Billing

Are delivery times guaranteed?Updated 2 years ago