You may see two pending charges on your account while the invoice is processing. One is for the authorization to withdraw and one is for the release from the same authorization. It will take a few days for your bank to adjust your account and cancel

<span id="isPasted" style="color: rgb(51, 51, 51); font-family: &quot;open sans&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You may see two pending charges on your account while the invoice is processing. One is for the authorization to withdraw and one is for the release from the same authorization. It will take a few days for your bank to adjust your account and cancel the pending authorization. On your credit statement, you will see that you have only been charged once for the pertaining order.

Why do I see a double-charge on my credit account for one order?

The item you have ordered may have gone out of stock by the time you submitted your order. If this is the case, you will not be charged for items not included in your order. Please always check your included invoice when your shipment arrives. The in

<span id="isPasted" style="color: rgb(51, 51, 51); font-family: &quot;open sans&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The item you have ordered may have gone out of stock by the time you submitted your order. If this is the case, you will not be charged for items not included in your order. Please always check your included invoice when your shipment arrives. The invoice should reflect the charged items and their corresponding prices. If you see that you have been charged for an item you did not receive, please contact us immediately within ONE day of receipt of your order so we can resolve the issue right away. If you paid via Paypal, the credit for the unshipped items will be noted on your invoice and posted to your account and available for use on your next order. If you prefer to have the amount refunded, please contact us.

Why is an item missing from my order?

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