What do I do about a missing item in my order?Updated 2 years ago

Check the packing slip that was included with your shipment. In order to fill and pack your order quickly and efficiently we may have split your order into multiple packages. You might not receive all your packages at the same time so please wait one additional day before calling concerning shortages. If it is our fault, rest assured that we will fix it and do whatever it takes to make you happy. You have the option to have an item shipped to you right away, you can request a refund or receive credit to your account for your next purchase. Claims for missing items must be reported to our Customer Service Department within 3 days from receipt of order.